Alpha Van Lines puts a high value on integrity and professionalism. We take great pride in the level of security applied to all information collected on this website. We are dedicated to protecting your confidentiality and maintaining your privacy as you browse through www.AlphaVanLines.com.
The privacy policy of Alpha Van Lines encompasses how we collect your data, what this information is used for, how it is used, as well as all of the security measures we apply to protecting you, our valued clients.
General Information Collection and Use
The limited information captured about your visits to the Alpha Van Lines website using log files is anonymous demographic information not specific to you (for example, internet protocol (IP) address; browser name; zip code; and access time). This information is used by Alpha Van Lines to maintain quality of its service and to generate general statistics regarding the use of the site. This information may also be used to provide aggregate information to our advertisers and partners.
Personal Information Collection and Use
This websites collects personally identifiable information (“PII”) about you such as name, email, address, and city you are moving from in order to provide you with the services you have requested.
Alpha Van Lines does not, without your permission, rent, exchange, or otherwise disclose personally identifiable information collected on our site except as described on this privacy policy. Personal information you provide to Alpha Van Lines is used to service and process your requests. To service your requests, third parties such as moving companies, real estate agents, or mortgage lenders — depending on your request — need to be involved. When you submit your personal information to us you may be contacted by these third parties regarding the services you have requested. Alpha Van Lines does not permit these third parties to share any of the personal information provided to them, which you have previously provided to Alpha Van Lines.
Alpha Van Lines cannot be, and is not, responsible for the privacy statements of websites outside of Alpha Van Lines. Also, Alpha Van Lines has no control over how information submitted by you to third party sites is collected and disseminated. We encourage you to review the privacy statements of websites you link to from this site, so you can understand how these websites collect, store, and use your information,
Alpha Van Lines uses the services of other companies to perform various functions (e.g. statistical analysis, host web server, marketing, etc.). Only information that is required to perform their specific function is provided, and it remains the property of Alpha Van Lines. These service providers may not use your PII for their own promotional purposes.
Alpha Van Lines has partnerships with real estate sites, media sites and other service providers. Our co-branding program allows us to collect PII from these partner sites and provide the user with quotes for the requested service(s)
The page(s) where this information is collected is managed and powered by Alpha Van Lines however it has the look and feel of the partner site.
Supplementation of Information
In order to provide to you the services you request on our site, we may on occasion supplement the personal information you submitted to us with information from third party sources. We use third-party services to verify your address, when your address is key to providing you with the services your request.
Security
Alpha Van Lines maintains physical, electronic, and procedural safeguards that comply with the law, to guard your non-public personal information.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can send email us at info@alphavanlines.com.
Children’s Privacy
If you are under the age of 13 you should not provide information on our website. We do not collect personal information from any person we known to be a child under the age of 13. If you have knowledge that a child under the age of 13 has submitted any information to us, please email info@alphavanlines.com.
Business Transitions
In the event Alpha Van Lines LLC goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via [email] [prominent notice on our Web site for 30 days] of any such change in ownership or control of your personal information.
Legal Disclaimer
We reserve the right to disclose your personal information as required by law and/or when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.
Log Files
As is true of most websites, Alpha Van Lines also gathers certain information automatically and stores it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer our site, to track users’ movements around our site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.
Cookies
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive. Each time you make a request on our site, a cookie is sent back to our website from your computer. The cookie helps us (i) identify you (ii) personalize your experience on our site; (iii) dynamically generate advertising and content on web pages and in our newsletter, and target certain advertisements to your browser; (iv) determine the popularity of certain content or advertisements; (v) statistically monitor how many people are using our website, (vi) understand how many people open our emails; (vii) for what purposes these actions are being taken; (viii) as session timers; and (ix) generally facilitate your navigation. For these purposes our cookies are tied to your PII.
Your browser is generally set to accept cookies; however, you may set it up so it will not. This action may affect your experience on our site as you may not be able access some areas of the website or use some of the features on the site. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies that website has already sent to you, not the cookies sent to you by other websites.
Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See “Third Party Advertisers” below.
This Privacy Policy covers the use of cookies by Alpha Van Lines only and does not cover the use of cookies by any third party advertisers.
Third Party Advertisers
The ads appearing on our website are delivered to users by a reputable third-party ad server who is our agent for ad delivery and reporting. We do not share website usage information about users with this third-party for the purpose of targeting our Internet banner advertisements on this site. This third-party ad server uses cookies on this site, which allow it to recognize a user’s cookie when a user visits this site. The information that it collects and shares through this technology is not personally identifiable.
Clear Gifs
Our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.
We use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
Communications from the Site
We will occasionally send you information via email on products, services, special deals, and promotions. Out of respect for your privacy, we offer the option to unsubscribe from these types of communications.
Communications from Third Parties
If you choose (by opting in on our site) to receive information from us or various third party partners such as insurance providers, home repair vendors, or cable companies you will then be contacted by these partners via email. If in the future you would like to opt-out of receiving information from these third parties, please contact them directly to unsubscribe or by following the unsubscribe instructions contained in each of the email communications you receive.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. We may send you transactional emails such as a confirmation email regarding the service you have requested.
Generally, you may not opt-out of these communications, which are not promotional in nature. Use of our service indicates an understanding of and willingness to receive communications of this type.
Access
If you would like to update the information you have submitted, please contact us at info@alphavanlines.com, and provide us with any and all pertinent changes.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@alphavanlines.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Service Providers
We partner with third parties to provide users with moving companies, storage providers, auto transporters, moving supply providers, realtors and mortgage companies on our site. When a consumer requests any of these services, we will share their name, email address, phone number, and specific location, as necessary, to these third parties so that they may provide the requested service(s).
When a user comes to our site and requests a quote from our service providers, the user’s PII is then sent to a limited list of service providers that will be able to assist the user with his/her needs. The maximum number of companies this information will be sent to is 8. However, the number of companies could be lower depending on how many providers we have available in the state, county, or city that such services have been requested. PII will be sent with the utmost possible speed upon consumer submission of such information. Alpha Van Lines will keep a copy of all consumers’ PII on its data base for the purposes of record keeping and any necessary provision of assistance to consumers or service providers. Once a consumer’s information is received by the service provider, response time is at the complete discretion of the service provider.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Public Forums
Our Web sites may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at info@alphavanlines.com . In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Links to Other Sites
This Web site contains links to other sites that are not owned or operated by Alpha Van Lines. Please be aware that we, Alpha Van Lines, are not responsible for the privacy practices of such other sites.
We encourage you to be aware of when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies only to information collected by this Web site.
Policy Changes
If this privacy policy is changed at any time, we will make every effort to note those changes in the privacy statement, the home page, and other locations we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Alpha Van Lines
For any questions or concerns you may reach Alpha Van Lines at the following:
Email: info@alphavanlines.com
Address: 2727 Ocean Parkway, Brooklyn New York 11235